Changelog

Version 4.3.0

Released 20 JANUARY 2011

Bug #1807: Ticket Creation Results in multiple emails
Bug #3717: Prompt user to login when email already exists
Bug #3809: List of Tools layout and URL not correct
Bug #3811: All tables need namespace - Rename ALL Billets tables
Bug #3844: When user creates new ticket, they receive duplicate email notices
Bug #4244: extra </div> in view.php file
Feature #354: FR: Create unique email notificiation on ticket comments
Feature #362: FR: Ticket Emails Should Include Ticket Category
Feature #363: Enable Attachments to be emailed in Respond By Email Plugin
Feature #494: Emailed Attachments
Feature #514: JomSocial Avatar Plugin
Feature #547: FR: Links to other tickets by user
Feature #561: Customize Emails via the Administrator
Feature #794: FR: Fix UI on front-end ticket window so users can figure out how to respond
Feature #959: Category name in email subject line
Feature #1046: If user is logged in, let's add a little icon next to their username indicating as much
Feature #1203: Strip certain HTML tags from new comments, especially emailed ones
Feature #1269: Allow attachments via email
Feature #1990: Jomsocial integration - show open/closed tickets on profile
Feature #2493: Collect a username when visitors submit tickets when not logged in
Feature #3808: RS Tickets Migration Tool
Feature #3810: Auto-enable Tools when admin loads them

Version 4.2.2

Released 24 November 2010

Bug #3716: Alias not created when ticket converted to article
Bug #3785: Missing JTable class

Version 4.2.1

Released 23 November 2010

Bug #3003: Ticket contents can push width of body area out area
Bug #3647: Custom Fields not dispalying in selected categories
Bug #3718: RBE plugin not creating tickets from unrecognized email addresses when email has attachments

Version 4.2.0

Released 08 November 2010

Bug Fixes

• Bug #357: Read Only setting for Fields fails
• Bug #1328: Admin Fields - Filter by unassigned not working
• Bug #1331: Select Categories - Select Category filter not functioning
• Bug #1478: Encoding problem in emails - user provided solution
• Bug #1712: Category Filtering by Joomla ACL - not functioning
• Bug #2057: Change "required" to constant
• Bug #2827: Static text needs to be fixed so it can be translated.
• Bug #2844: Wrap Long URLs in Manage Tickets view
• Bug #3223: Email parsing problem - strange codes being inserted
• Bug #3546: File storage method blob is incomplete

New Features

• Feature #361: Show message/link when no categories exist
• Feature #520: FR: Convert HTML/PHP files to TXT upon uploading
• Feature #522: Allow Mulitple File Uploads
• Feature #536: FR: Send email confirmation to user when creating a ticket
• Feature #840: FR: prevent PHP/HTML files from uploading
• Feature #1822: When loading a paginated list of tickets, clean up their "checked out" status
• Feature #1851: Change the rating system to include a warning
• Feature #2448: Integration with Tienda
• Feature #2449: Increase ticket_count when system plugin creates tickets
• Feature #2451: Make tickets search function search comments as well as initial ticket post
• Feature #2457: When loading a paginated list of users, create their userdata record
• Feature #2533: Option to not use full email address as new usernames
• Feature #3005: Save attachments in Email based reply to Ticket's attachment
• Feature #3383: Hour Based Tickets
• Feature #3472: Also Associate file attachments with messages/comments

Version 4.1.0

Released 08/06/2010

Bug Fixes

• Bug #496: Format of Ticket Info column TOO flexible
• Bug #1648: Get error when a custom filed of DATE is used
• Bug #1991: Gmail local issuer certificate error on email plugin
• Bug #1993: links not clickable in emails
• Bug #2003: mod_billets_open causes fatal JModel error
• Bug #2059: Creating new ticket on frontent - lightbox search not working
• Bug #2119: Custom field description allows formatting but doesn't display it
• Bug #2188: Date field not working on admin side
• Bug #2189: rating calculation not working
• Bug #2272: Long URL's affect screen width adversely
• Bug #2384: Admin Create Label - page buttons don't work
• Bug #2385: Admin - create label - delete does not work
• Bug #2422: Typo in file - quick and easy fix!
• Bug #2424: SEF Enable & tmpl based URLs

New Features

• Feature #355: Show comments on frontend
• Feature #1283: Add a 'line' to the "reply above line" in emails
• Feature #2007: Make the manager Comments section visible on front-end
• Feature #2253: Ability for user to get email notice of their own comments & tickets
• Feature #2266: Add ability to disable ticket locking
• Feature #2268: Allow users to receive notifications on their own posts

Version 4.0.1 - Bug Fixes

Released 07/21/2010

• Bug #1904: Convert to Tickets SQL Error
• Bug #1915: Checked out field is tinyint(1) on upgrades
• Bug #1959: Google Translate causes error when using SSL
• Bug #2081: Incorrect use of $mailer->addReplyTo()
• Bug #2082: php notice click_here when ticket is locked by another manager

Version 4.0.0

RELEASED 2010-06-20

NEW FEATURES

• Enable/Disable Editing Ticket Properties on Front-end
• Time-dependent check-in of a ticket
• IMAP class for Billets Emails
• Create a link to create new ticket with specific category pre-selected
• PHP version check

BUG FIXES

• Fix & Test router.php
• Remove references to get_browser because it isn't supported in all PHP installations
• Manage-View has problems fitting in Joomla's default template
• Failing to create a ticket in Manage Frontend
• Create Labels in frontend doesn't work
• Stripping troublesome characters from subject/description
• Create/Edit Lables - Admin Side - not working
• Cursor changes to hand indicating a clickable link when hovering over fields in billets
• Double forward slash after domain in URL src for the feedback rating image
• Can't disable "Show Dioscouri Link in Footer"
• Refactor Respond by Email System Plugin
• Prev Next buttons not working in front-end manager view
• Emailed content not being interpreted as html
• Enable user to select redirect URL when "Require Login" configuration setting is enabled
• Upgrading from 1.5.3 to 4.0.0 rc2 adds /
• Frontend Tickets-My Tickets won't display any ticket if not choosing a 'state' first
• Custom 'Select List' Field set as read-only gets updated
• 'redirect to menu' choice is not being saved.
• Ticket locking not working
• PHP 5.3 related issues
• Sorting by status hides all tickets and generates error code.
• When clicking "Find out what this means" the main Billets page is loaded.
• Gmail issues in Respond by Email plugin fixed
• SMTP Respond by email doesn't work if different email address used with Billets than the main Joomla! email address
• Fixed a number of issues with IE7
• Fatal error 'Call to a member function setQuery' when enabling the Respond by Email plugin
• IE8 Compatability mode flag not working
• Respond By Email - Parameter - username field title cleaned up
• Joomla "checkedOut()" method uses an image from the admin-side folder (for ticket locking)
• "New Comment Added But Ticket Save Failed" message - related to new 'required' fields added to existing tickets
• "Undefined property: stdClass:: ..." PHP Notices on Dashboard removed
• Resolved memory errors related to the getData method on the admin dashboard
• Email plugin not deleting emails